Policies

Payment Options

I use PayPal as my payment processor, so I accept Visa, MasterCard, American Express, and Discover or, you can pay using your PayPal balance. You don't have to have a PayPal account to pay for your order.  You can pay with your debit or credit card without a PayPal account. When you're taken to the PayPal login page, just click "Pay with Debit or Credit Card" and you'll be directed to a Guest Checkout page.

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Returns & Exchanges

I glady accept returns, exchanges and cancellations on non-custom/non-personalized orders. 

For Returns and Exchanges:

  • You must ship the item back within 30 days of receipt
  • You will need to pay the return shipping and send with tracking.
  • Once I receive the item back in its original, not worn/not used condition, I will send the exchange or issue the refund (less original shipping charges). If the item is not returned in its original condition, buyer is responsible for any loss in value.
  • Please contact me prior to returning an item(s) so I'm aware of an incoming return.

For Cancellations:

Please contact me asap when you’ve determined you need to cancel an order. Once the order has shipped, the “Return & Exchange” policy will apply.

*For custom/personalized orders, please contact me if there is an issue with your order.

 

International Orders

I welcome international orders! Please be aware of the following points when ordering:

  • Your order will ship from the US and will be processed through your country's customs organization.

  • For EU countries, VAT is NOT included in the price you will pay to me.

  • Your country may impose customs fees on imported goods which are not shipping related charges, and are the responsibility of the buyer to pay.

  • For information regarding customs fees/taxes, here is helpful link where you can estimate possible import taxes:  http://www.dutycalculator.com/new-import-duty-and-tax-calculation

  • To be compliant with US laws, the customs form attached your package will reflect the price you paid and will be marked as “merchandise”. 

  • If your package is returned unclaimed, you'll be refunded less original shipping charges upon receipt of the item in its original, not used condition.